Our News

Office Closure - 15.12.23
Screenshot For UC Moving Leaflet

Migrating to Universal Credit

We have created a handy, step-by-step guide for tenants who will be asked to migrate onto Universal Credit this year. The guide includes who this affects, what they need to do and the support available to ensure it goes smoothly.

OV 1080x1350 Facebook

Housing Perks Launch

We are delighted to announce that Ochil View Housing has teamed up with Housing Perks which will allow tenants to gain discounts on everyday items from a range of high street stores!

Tenant Allocation Survey Poster

Allocations Policy Survey

We are today contacting tenants and applicants to gather their thoughts on our current process for allocating homes. They will receive the link for the survey in an email or letter we are sending out. We would appreciate tenants taking the time to share their opinions on this and one lucky person will win a £50 shopping voucher after the closing date of 10th May. You can read our current policy here: https://www.ochilviewha.co.uk/uploaded/portal/secure_files/allocation_policy_2022_1.pdf

2023 24 Annual TE Report Cover Pic

2023-24 Annual Tenant Engagement Report

We are delighted to share the 2023-24 Annual Tenant Engagement Report today. This report highlights the continued success of tenants and staff working together to continue delivering the best possible services. Not to mention all the competition highlights over the last 12 months!

Spring 24 Newsletter Image

Spring 2024 Newsletters are Here!

We have recently issued our Spring Newsletters to tenants! As usual, they are jam-packed with updates on what's happening within the Association, as well as information on local events and services.

UC Logo

Universal Credit Update Video

We notified you in February that your rent will increase from 1st April 2024. If you are claiming Universal Credit, then please remember that it is your responsibility to notify the Department of Work and Pensions (DWP) of any change of circumstances including changes to your housing costs. To report this change in your online account, we have created this short 'how to' video that takes you through each step.

TE Survey Front Pic

Outcomes from the Tenant Engagement Survey

We have recently sent out a survey on tenant engagement to Ochil View Housing tenants. The purpose of this was to share our current participation opportunities, increase the number of tenants getting involved and explore potential new methods in the future. We are please to now share the outcomes of the survey. As you will see we received a fantastic response, with nearly 30% of tenants responding.

QAPM Logo

Are you a qualified joiner or electrician in the Clacks area?

Our contractors, QAPM, are looking for qualified joiners and electricians to work on Ochil View Housing properties. If interested, please give them a call on 01382 346666.

Tenant Scrutiny Group

Tenant Scrutiny Survey Outcomes Report

We received a fantastic response to our recent Tenant Scrutiny Survey on the repairs service. The group have been working hard over the past few months reviewing this area of service, and this survey forms part of that. You can now read the outcomes from the survey by clicking the button below and following the link. Thank you to all who participated.

Changes To Tenancy Photo

New Changes to Tenancy Guide

We have created a new guide that covers what a tenant should do in the event of a change to their tenancy. This covers information on things such as subletting, joint tenancies and succession. For all information around tenancies, including changes, paying rent and tenant engagement, simply click the 'Our Tenants' tab at the top of the website.

Energy Saving Booklet Front Cover

Ochil View Guide to Reducing Energy Costs

We have created a handy, informative booklet for Ochil View tenants that covers a wide-range of ways to save energy in your home. This includes how to make the most of heating in your home, saving money on your appliances and managing your energy bills. There's also a range of detail around different support services to help with cost--of-living challenges.

Logo

New Reactive & Void Repairs Contractors

Following the recent tender exercise and Board Approval, we have now awarded our Reactive & Void Repairs contract to QAPM Ltd.

Tenant Engagement 2022 23

2022-23 Annual Tenant Engagement Report

We are delighted to reveal our Tenant Engagement Annual Report for 2022-23. This report highlights the many different ways Ochil View Housing Association tenants have contributed to the work of the Association.

Front Page Corporate

Newsletters - Spring 2023

The Association's corporate and regional newsletters have now been completed and these include useful information for service users

National Panel Application

National Panel of Tenants and Service Users

Click on the title above to find out how tenants can join the Scottish National Panel to help improve housing services across the country.

2023 24 Rent Consultation Outcomes Front Cover

2023-24 Rent Consultation Outcomes Report

Back in December, we issued an information booklet and short survey to all tenants on our rent increase proposals for 2023-24. We received a significant response to the survey, with over 400 replies in total. The feedback received has now been collated into a short report and the findings will form part of the decision-making process for the year ahead. Thank you to everyone who took the time to give us their thoughts. You can read the report in full by clicking on 'Read Article' button at the end of this article.

Rent Front Page

2023-24 Rent Information and Cost of Living Advice

We have produced information which sets out our rent options for 2023-24. In addition, we have also created help and support details around the cost of living crisis and also the different ways tenants can engage with us. As of 8th December, we have sent this out to tenants to consider, with a short survey to follow. You can view the information sheets by clicking on the green button below.

Social Media Pic For APR Survey Report Nov 22

Survey Outcomes from Our 2021-22 Annual Performance Report

We sent our 2021-22 Annual Performance Report to tenants at the end of October. Following this, we wanted to get tenants' perspective on how we are performing. We were delighted to receive hundreds of responses and we have collated these into a report. You can read this by clicking on the button below.

APR Front

Annual Performance Report 2021-22

Our latest Annual Performance Report is now available to view on our website by clicking on the 'Read Article' button below.

Equality HR Strategy Front

Equality & Human Rights Strategy

Our updated Equality & Human Rights Strategy has been approved by our Board and is now available to view on our website.

SHR

Annual Assurance Statement 2022

The Association has submitted their Annual Assurance Statement to the Scottish Housing Regulator. Click on the 'Read Article' button below to see it in full.

20220923 092935 002

Vodafone and Ochil View Housing Team Up!

Ochil View Housing Association today announced it will be using free connectivity, via Vodafone’s charities.connected initiative, to tackle digital exclusion across Clackmannanshire and Fife. They will use the connectivity to support more individuals and families in the area get online and access its services and to improve connectivity and digital skills for its tenants. The connectivity could assist up to 1,400 Ochil View Housing tenants across these two areas.

Close Up 1224273 1920

Guide to Average Costs for Using Household Appliances - Pre and Post October 2022

For tenants information: We have created a guide that shows how much it costs, on average, to run household appliances. We have also created estimates for what these will cost when the price cap increases in October. Click the 'Read Article' button below to view it.

Tenant Survey 1

Tenant Survey

Our 3 yearly tenant survey is almost upon us. Starting on 12th September and for around 6 weeks, you may be contacted in person or by phone.

Newsletter Survey Outcomes Pic

Newsletter Survey Outcomes Report

We were delighted with the tenant response to our recent Newsletter Survey. You can read the outcomes from this survey by clicking the link below. Thank you to everyone who took the time to give us their thoughts and opinions.

Newsletter

Newsletters - Summer 2022

The Association's corporate and regional newsletters have now been completed and these include useful information for services users

My Home Report Front Image

Outcomes Report from My Home Survey - 2022

The closing date for our My Home surveys has now passed. Click below to find out what we did next!

Elm Grove Pic 3 1

2021-22 Annual Tenant Engagement Report

We are delighted to advise that we have created our first ever Annual Tenant Engagement Report.

Rent Report 2022 23 Front

Rent Review 2022-23 Survey Report

A Rent Review Survey for 2022-23 was sent out to all tenants in December 2022. With the survey now closed, we have collated the responses into a report which will now go to to the Board for review. You can view this report by clicking below. Thank you to all who took part.

Annual Performance Report 2020 21.docx

Annual Assurance Performance Report 2020-21

Welcome to your latest Annual Performance Report from Ochil View Housing Association.