Survey Outcomes from the 2023 Annual Performance Report
We recently issued our 2023 Annual Performance Report to tenants. This contained information on how well we are performing in relation to services such as repairs and tenant participation. We provided our own performance figures, as well as how we compare to our peers and the Scottish average. Tenants were then invited to comment on the report and provide us with feedback on the information provided. We received a fantastic response from tenants, as well as lots of positive feedback. You can read more on this in our Survey Outcomes Report.
The 2023 Annual Assurance Statement Now Available to View
The Board of Management has recently confirmed that, based on evidence provided, Ochil View Housing Association is fully compliant with the standards, regulatory requirements and obligations set out at national levels. You can now read more on this within our 2023 Annual Assurance Statement, which can be found under our 'Corporate Information' section of our website.
Are you a qualified joiner or electrician in the Clacks area?
Our contractors, QAPM, are looking for qualified joiners and electricians to work on Ochil View Housing properties. If interested, please give them a call on 01382 346666.
Tenant Scrutiny Survey Outcomes Report
We received a fantastic response to our recent Tenant Scrutiny Survey on the repairs service. The group have been working hard over the past few months reviewing this area of service, and this survey forms part of that. You can now read the outcomes from the survey by clicking the button below and following the link. Thank you to all who participated.
New Changes to Tenancy Guide
We have created a new guide that covers what a tenant should do in the event of a change to their tenancy. This covers information on things such as subletting, joint tenancies and succession. For all information around tenancies, including changes, paying rent and tenant engagement, simply click the 'Our Tenants' tab at the top of the website.
Ochil View Guide to Reducing Energy Costs
We have created a handy, informative booklet for Ochil View tenants that covers a wide-range of ways to save energy in your home. This includes how to make the most of heating in your home, saving money on your appliances and managing your energy bills. There's also a range of detail around different support services to help with cost--of-living challenges.
New Reactive & Void Repairs Contractors
Following the recent tender exercise and Board Approval, we have now awarded our Reactive & Void Repairs contract to QAPM Ltd.
2022-23 Annual Tenant Engagement Report
We are delighted to reveal our Tenant Engagement Annual Report for 2022-23. This report highlights the many different ways Ochil View Housing Association tenants have contributed to the work of the Association.
Newsletters - Spring 2023
The Association's corporate and regional newsletters have now been completed and these include useful information for service users
National Panel of Tenants and Service Users
Click on the title above to find out how tenants can join the Scottish National Panel to help improve housing services across the country.
2023-24 Rent Consultation Outcomes Report
Back in December, we issued an information booklet and short survey to all tenants on our rent increase proposals for 2023-24. We received a significant response to the survey, with over 400 replies in total. The feedback received has now been collated into a short report and the findings will form part of the decision-making process for the year ahead. Thank you to everyone who took the time to give us their thoughts. You can read the report in full by clicking on 'Read Article' button at the end of this article.
2023-24 Rent Information and Cost of Living Advice
We have produced information which sets out our rent options for 2023-24. In addition, we have also created help and support details around the cost of living crisis and also the different ways tenants can engage with us. As of 8th December, we have sent this out to tenants to consider, with a short survey to follow. You can view the information sheets by clicking on the green button below.
Survey Outcomes from Our 2021-22 Annual Performance Report
We sent our 2021-22 Annual Performance Report to tenants at the end of October. Following this, we wanted to get tenants' perspective on how we are performing. We were delighted to receive hundreds of responses and we have collated these into a report. You can read this by clicking on the button below.
Annual Performance Report 2021-22
Our latest Annual Performance Report is now available to view on our website by clicking on the 'Read Article' button below.
Equality & Human Rights Strategy
Our updated Equality & Human Rights Strategy has been approved by our Board and is now available to view on our website.
Annual Assurance Statement 2022
The Association has submitted their Annual Assurance Statement to the Scottish Housing Regulator. Click on the 'Read Article' button below to see it in full.
Vodafone and Ochil View Housing Team Up!
Ochil View Housing Association today announced it will be using free connectivity, via Vodafone’s charities.connected initiative, to tackle digital exclusion across Clackmannanshire and Fife. They will use the connectivity to support more individuals and families in the area get online and access its services and to improve connectivity and digital skills for its tenants. The connectivity could assist up to 1,400 Ochil View Housing tenants across these two areas.
Guide to Average Costs for Using Household Appliances - Pre and Post October 2022
For tenants information: We have created a guide that shows how much it costs, on average, to run household appliances. We have also created estimates for what these will cost when the price cap increases in October. Click the 'Read Article' button below to view it.
Our 3 yearly tenant survey is almost upon us. Starting on 12th September and for around 6 weeks, you may be contacted in person or by phone.
Newsletter Survey Outcomes Report
We were delighted with the tenant response to our recent Newsletter Survey. You can read the outcomes from this survey by clicking the link below. Thank you to everyone who took the time to give us their thoughts and opinions.
Newsletters - Summer 2022
The Association's corporate and regional newsletters have now been completed and these include useful information for services users
Outcomes Report from My Home Survey - 2022
The closing date for our My Home surveys has now passed. Click below to find out what we did next!
2021-22 Annual Tenant Engagement Report
We are delighted to advise that we have created our first ever Annual Tenant Engagement Report.
Rent Review 2022-23 Survey Report
A Rent Review Survey for 2022-23 was sent out to all tenants in December 2022. With the survey now closed, we have collated the responses into a report which will now go to to the Board for review. You can view this report by clicking below. Thank you to all who took part.
Annual Assurance Performance Report 2020-21
Welcome to your latest Annual Performance Report from Ochil View Housing Association.
Annual Assurance Statement 2021
The Association has submitted their Annual Assurance Statement to the Scottish Housing Regulator.
Ochil View Housing Association's Annual Report
The Association's most recent Annual Report has been published
External Wall Insulation & Solar Panels
External Wall Insulation & Solar Panels