Damp and Mould in Your Home

Damp and mould can affect your health and wellbeing, as well as damage to your home and belongings.

Damp and Mould in Your Home

Damp and mould can affect your health and wellbeing, as well as damage your home and belongings. The longer it is left untreated, the greater the risk, so please contact us as soon as you notice a problem.

The main types of damp are:

  • Rising Damp – usually caused by a structural issue and normally only affects the ground floor.
  • Penetrating Damp – moisture entering the property from outside due to a defect, such as an issue with the roof, walls, or gutters.
  • Condensation – caused when warm, moist air meets colder surfaces. This may result from poor heating, poor ventilation, or a combination of factors.
  • Traumatic Damp – caused by sudden events such as overflowing sinks or damaged pipes.

On 6 October 2026, the Scottish Government introduced new duties for landlords to address damp and mould. These duties, known as Awaab’s Law, mean we will investigate reports of damp or mould and start any necessary repairs within the following timescales:

Investigate reports of damp or mould

  • Within 10 working days
  • Provide a written summary of investigation findings
  • Within 3 working days

If substantial damp or mould is identified, commence any repairs

  • Within 5 working days

If you would like further information on how to help reduce condensation you will find this in the

Condensation Leaflet

or please contact us if you would like this e-mailed or posted to you.

The Scottish Government have also produced the following guidance which, you will find more information on Awaab's Law

Awaabs Law Guidance for Tenants