Our Tenants

Paying Your Rent

This page includes details of your rent, how you can pay your rent, information about rent increases, help if you are having difficulty paying your rent and information about housing benefit and Universal Credit.

Paying your rent


Repairs and Maintenance

This page has details of your recent repairs, how to report a repair, details of our and your responsibilities, information about alterations and improvements, our planned investment, how to apply for adaptations, and why you should have insurance.

Repairs and maintenance


Changes To Your Tenancy

This page gives information on how to notify us of changes, terminating your tenancy, adding a joint tenant, applying for permission to have a lodger, assigning your tenancy, subletting, succession and mutual exchanges.

Changes to your tenancy


Tenancy Support

This page gives details of our Tenancy Sustainment Service, information about Domestic Abuse and details of other support services.

Tenancy support


Your Neighbourhood

This page gives details of your Housing Services Officers, information about anti-social behaviour, estate inspections, the landscaping and stair clearing work we undertake, how we subsidise bulk uplifts and our plan to subsidise the provision of garden waste collection.

Your neighbourhood


Tenants Handbook

Download each chapter of our tenant handbook.

Tenant handbook