Our Tenants
Paying Your Rent
This page includes details of your rent, how you can pay your rent, information about rent increases, help if you are having difficulty paying your rent and information about housing benefit and Universal Credit.
Repairs and Maintenance
This page has details of your recent repairs, how to report a repair, details of our and your responsibilities, information about alterations and improvements, our planned investment, how to apply for adaptations, and why you should have insurance.
Changes To Your Tenancy
This page gives information on how to notify us of changes, terminating your tenancy, adding a joint tenant, applying for permission to have a lodger, assigning your tenancy, subletting, succession and mutual exchanges.
Tenancy Support
This page gives details of our Tenancy Sustainment Service, information about Domestic Abuse and details of other support services.
Your Neighbourhood
This page gives details of your Housing Services Officers, information about anti-social behaviour, estate inspections, the landscaping and stair clearing work we undertake, how we subsidise bulk uplifts and our plan to subsidise the provision of garden waste collection.
Tenants Handbook
Download each chapter of our tenant handbook.