Our Aims and Objectives
The Association’s corporate goal is:
"Quality , sustainable, affordable homes, shaped by our tenants".
The corporate goal is underpinned by a number of Strategic Objectives;
- Deliver and maintain high-quality, energy-efficient and affordable homes (Strategic Objective 1)
- Provide excellent, accessible and responsive customer services (Strategic Objective 2)
- Strengthen communities through engagement and sustainable growth (Strategic Objective 3)
- Ensure strong governance, financial sustainability and skilled people (Strategic Objective 4)
Each Department prepares an Annual Plan and within these are set operational objectives, each of which either directly or indirectly relates to one or more of the above strategic objectives, and articulated in separate Departmental Service Plans. These are monitored by the appropriate sub-committee







