• Listen
  • Home
  • Our Tenants
  • Finding a New Home
  • Our Owners
  • About Us
  • Contact Us
  • My Home
  • Admin

My Account

  • My Home

Ochil View Housing Association

How are we doing?

Tell us about your experience

  • Home
  • Our Tenants
    • My Home
    • Paying Your Rent
    • Tenancy Support
    • Repairs and Maintenance
      • Your and Our Responsibilities
      • Alterations and Improvements
      • Investment
      • Adaptions
      • Insurance
    • Changes to Your Tenancy
    • Domestic Pets
    • Your Neighbourhood
      • Your Housing Services Officers
      • Anti-Social Behaviour
    • Tenants Handbook
    • Tenancy Engagement
  • Finding a New Home
    • Clackmannanshire
      • Registering on These Homes
      • Profile of Lets
      • House Exchange
      • Other Useful Information
    • Fife
      • Applying for Rented Accommodation
      • Homeswap
      • Other Useful Information
    • Housing Options Scotland
  • Our Owners
    • Paying Your Charges
    • Repairs and Improvements
    • Your Neighbourhood
    • Getting Involved
    • Owners Handbook
  • About Us
    • Our Aims and Objectives
    • Our Organisation
      • Our Constitution
      • Our Committees
        • Board of Management Biographies
        • Agendas, reports and minutes
      • Our Staff and Departments
        • Finance & Corporate Services Staff Biographies
        • Housing Services Staff Biographies
        • Property Services Staff Biographies
        • Tenancy Support Staff Biographies
      • Our Vacancies
    • Our History
    • Our Performance
      • Estate Inspections
    • Our Corporate Information
      • Access to Information and Publication Scheme
      • Annual Assurance Statement
      • Annual Reports
      • Annual Return on The Charter (ARC)
      • Development Programme
      • Financial Statements
      • Policies and Procedures
      • Suppliers Details
      • Corporate Management Plan
      • Newsletters
      • Engagement Plan
      • Landlord Report
    • Our News
    • Getting Involved
    • Data Protection
  • Contact Us
    • Make A Complaint
    • Give Us Praise
    • Give us feedback
  • My Home
  • Home
  • Our Tenants
  • Tenants Handbook

Tenants Handbook

Downloadable pdfs

Title File Size
01 Tenants Handbook 2023 60KB
02 Emergency Information 2023 108KB
03 Gas Safety 2023 76KB
04 Fire Safety 2024 81KB
05 Home Security 2023 79KB
06 My Home 2023 90KB
07 Contacting OVHA 2024 58KB
08 Board Of Management 2023 84KB
09 Complaints 2024 130KB
10 Home Repairs 2023 158KB
11 Alterations 2024 78KB
12 Ending Your Tenancy 2023 59KB
13 Tenancy Agreements 2023 75KB
14 Rent Services 2024 103KB
15 Good Neighbour 2023 58KB
16 Pets 2023 54KB
17 Tenant Engagement 2023 84KB
18 GDPR 2023 94KB
19 Pest Control 2023 84KB
20 Looking After Your Home 2024 81KB

Our Tenants

  • My Home
  • Paying Your Rent
  • Tenancy Support
  • Repairs and Maintenance
    • Your and Our Responsibilities
    • Alterations and Improvements
    • Investment
    • Adaptions
    • Insurance
  • Changes to Your Tenancy
  • Domestic Pets
  • Your Neighbourhood
    • Your Housing Services Officers
    • Anti-Social Behaviour
  • Tenants Handbook
  • Tenancy Engagement

Ochil View Housing Association
Ochil House, Marshill, Alloa. FK10 1AB
General Enquiries Tel:  01259 722899
customerservices@ochilviewha.co.uk

Opening Hours
Monday: 9am to 5pm 
Tuesday: 9am to 5pm 
Wednesday: 12.30pm to 5pm
Thursday: 9am to 5pm
Friday: 9am to 3pm 
Saturday and Sunday: Closed

The Association obtained charitable status in 2002 and its registered Scottish Charity number is SC033130.
Property Factor Registration No: PF000367

© 2019 Ochil View Housing Association Ltd.

Useful Links

  • About Us
  • News
  • Contact Us
  • Report a Repair
  • Paying Your Rent
  • Finding a New Home
  • Privacy & Data Protection
  • Admin
  • Access to Information and Publication Scheme

Find us on Facebook

📣Our office is closed between 9am & 12:30pm today for essential training 📣

For emergency repairs, you can still call...

1 hour ago

📸 Did you know we’re also on Instagram? If you haven't followed us yet, please do (@ochilviewha)! By joining our account,...

22 hours ago

Follow Us On Twitter
  • EVH
  • Healthy Working Lives
  • Cyber essentials accreditation
  • Happy to Translate
  • Strathfor Housing Alliance
  • Living Wage Employer
  • Investors in People
  • SFHA Affiliate