My Home
Once you have registered, simply log in to:
- Check your rent account balance
- Make a payment
- Report and track repairs
- Update your personal information
- View and print rent statements
- Check messages
- View and download letters and documents
- Give us feedback
- Complete permission forms i.e. carrying out adaptations, keeping a pet
If you do not have an online account, you can register below
Register for My Home
You will need to know your current tenancy number (which you can find on your rent statement), and have a valid email address to use this service.
Friends & Family Access to My Home
We are currently unable to provide Friends and Family access to My Home.
If you require support to manage your tenancy or would like to discuss alternative ways for a family member, friend or representative to assist you, please contact a member of the Housing Team by phoning us or emailing housing@ochilviewha.co.uk.
We apologise for any inconvenience this may cause.
My Home User Guide
For more information on how to use My Home, please click on the link below.
Our Digital Champions Can Help
If you would like to find out more about My Home our Digital Champions are there to help you. We have dedicated staff who will guide you through registering and all the tasks that you will be able to do on My Home. They can guide you through all the options and make sure you are getting the very best out of your My Home account.
It may be that you are already registered but are unsure how to pay your rent, update your household information or report a repair. If this is the case, then our Digital Champions can help you with this.
If you would like one of our Digital Champions to contact, you about My Home then please email housing@ochilviewha.co.uk and ask for a referral or give the Association a call.
