Policies and Procedures
Corporate & Finance
Customer Services
Title | File Size | |
---|---|---|
CUSTOMER SERVICES AND STANDARDS POLICY 2015 | 132KB | |
Tenant Consultation Programme 2019-21 | 93KB |
Governance
Housing
Title | File Size | |
---|---|---|
Abandoned Property Policy 2018 | 112KB | |
Anti Social Behaviour Policy LSM 2019 | 326KB | |
Allocation Policy 2019 | 198KB | |
Decant Policy 2017 | 251KB | |
Estate Management Policy 2019 | 159KB | |
Joint Tenancy Policy 2019 | 165KB | |
Rent Policy 2020 | 110KB | |
Rent Arrears Policy 2019 | 290KB | |
Residents Domestic Abuse Policy 2019 0 | 265KB | |
Assignation Policy 2019 | 170KB | |
Subletting Policy 2017 | 100KB | |
Succession To Tenancy Policy 2019 | 133KB | |
Tenant Participation Strategy 2018 | 156KB | |
Void Management Policy 2018 | 113KB | |
Tenancy Sustainment Policy 2017 | 81KB | |
Lodger Policy 2017 | 83KB | |
Property Leasing Policy 2018 | 102KB |
Human Resources
Landlord Safety Manual Policies
Title | File Size | |
---|---|---|
Asbestos Policy 2018 | 265KB | |
Anti Social Behaviour Policy 2019 | 326KB | |
Cleaning & Cleanliness Policy 2018 | 70KB | |
Construction Design Management LSM 2020 | 469KB | |
Contractors Selection Control LSM 2020 | 294KB | |
Domestic Pets | 90KB | |
Electrical Safety | 79KB | |
Energy Performance Certificates | 68KB | |
Event Risk Management | 106KB | |
Fire Safety In Housing Stock Common Areas | 103KB | |
Furnished Premises - Fire Safety Standards | 69KB | |
Gas Safety Policy & Procedures Policy 2018 | 228KB | |
Hygiene In Tenancies | 63KB | |
Infestations | 81KB | |
Information To Tenants Tenancy Agreements | 62KB | |
Lift Safety | 89KB | |
Lighting | 68KB | |
PPE, Plant & Equipment Policy 2018 | 111KB | |
Premises Fitness And Repair Policy 2018 | 79KB | |
Private Rented Properties | 68KB | |
Redevelopment Of Land Buildings LSM 2020 | 289KB | |
(Home) Security | 69KB | |
Ventilation Fresh Air LSM 2020 | 291KB | |
Waste Management LSM 2020 | 276KB | |
Legionella Policy 2018 | 230KB | |
Appendix 1 Responsibilities | 40KB | |
Appendix 2 Housing Stock | 3MB |