Repairs: 01259 723335
Homehunt: 01259 727498
Policies and Procedures
Policies and Procedures
Please click on the relevant link below for a copy of our Policies and Procedures.
Housing
- Abandoned Property
- Anti-Social Behaviour
- Choice Based Allocation
- Estate Management
- Rent Arrears
- Rent Policy
- Service Charge
- Sublet Lodger and Assignation
- Tenant Participation Strategy 2010
- Void Management Policy
Property & Development
- Adaptations Policy
- Asbestos Policy
- Factoring Policy
- Gas Safety Policy
- Planned Maintenance Policy
- Reactive Maintenance
- Right to Compensation for Improvements
- Right to Repair
Corporate & Finance
- Complaints Procedure
- Customer Services Policy
- Data Protection, Access to Information and Confidentiality Policy
- Equal Opportunities Policy
- Membership Policy
- Rent Policy
- Service Charge
- Whistleblowing Policy
