Aims and objectives

The Association’s corporate goal is :

"to provide quality, affordable and sustainable housing and associated services for people in housing need whilst protecting the long term viability of the Association".

The corporate goal is underpinned by a number of Strategic Objectives;

• To provide a comprehensive and responsive housing management service to the Association’s tenants, sharing and factored owners.
• To provide a comprehensive and responsive property management service to the Association’s tenants, including a cost effective factoring service to sharing owners and owner-occupiers ensuring compliance with the Scottish Housing Quality Standard.
• To actively promote and support resident participation in the development, management and maintenance of their homes.
• To meet the supply needs of local communities in terms of new housing provision and to achieve high standards in the development and adaptation of its housing stock particularly in relation to accessibility, security and energy efficiency.
• To ensure that the work of the Association is underpinned by effective financial, administrative and management processes set within a framework of effective corporate governance.
• To ensure that the Association recruits and retains sufficiently trained and experienced  Committee Members and suitably qualified staff. 
• To ensure the Association satisfies all health, safety and environmental requirements and legislation.
• To ensure that all activities undertaken and services provided adhere to the principles and practices of sustainability.
• To pursue non housing activities where appropriate.

Each department prepares an annual plan and within these are set operational objectives, each of which either directly or indirectly relates to one or more of the above strategic objectives and articulated in separate departmental service plans.  These are monitored by the appropriate sub- committee.