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Customer Services Assistant (Part Time - 17.5 hours) EVH Grade 2 (PA3-4) (£24,545 pro-rata)

Ochil View Housing Association Ltd. is an ambitious social landlord committed to providing good quality affordable housing and high standards of customer service to over 1450 households in Clackmannanshire and West Fife.

We wish to recruit to our new Customer Services Team suitably qualified, skilled, and enthusiastic individuals for the following posts:

CUSTOMER SERVICES ASSISTANT (PART TIME, 17.5 HOURS)

Hours of work: - Monday to Friday 11.00 am to 2.30 p.m.

EVH Grade 2 (PA3-4) (£24,545 pro-rata)

The Customer Services Team Assistant will report directly to the Tenant Engagement & Communication Officer for all matters associated with frontline customer services.

• To be first point of contact for all customer enquiries to the Association.
• To assist all Departments of the Association with the delivery of an effective administration service.
• To contribute to achieving the targets and performance measures set for the Association in relation to Customer Service and the post.

For further information on these posts, particulars are also available for download below:

If you wish to speak to someone:  Tel. 01259 722899

(No CV’s or Recruitment Agency referrals)

The closing date for applications is Thursday 8th October 2026 at 5pm

Interviews will be held on Monday 19th October 2026

Ochil View is an Investor in People Gold, Healthy Working Lives Gold and a Living Wage Employer