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Policies and Procedures
Property Management
PDF
(150k)
Gas Safety Policy
The Association has developed a gas safety policy to ensure that so far as reasonably practicable, its tenants are not exposed to risks to their health & safety.
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PDF
(59k)
Factoring Policy
The Association has developed a factoring service for owners of properties within its areas of operation. This policy outlines how the factoring service is provided and what to expect.
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PDF
(34k)
Adaptations Policy
This policy outlines the procedures to adapt existing accommodation to suit the requirements of individual tenants who have a physical disability or sensory impairment.
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PDF
(38k)
Reactive Maintenance Policy
This policy sets out how the Association provides it reactive maintenance service to it’s tenants.
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PDF
(75k)
Right to Repair
The Right to Repair outlines what a qualifying repair is and in what circumstances compensation may be paid to tenants.
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PDF
(21k)
Right to Compensation
This policy details the circumstances in which the Association may pay compensation to tenants.
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